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Reserve Online In 3 Easy Steps
Reserving your next car is easy and can be done on the go or in the comfort of your own home.
Frequently Asked Questions
See below for some of our most commonly asked questions. If your query isn’t covered, please contact us here.
I want to buy online but have some queries?
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You can talk to any one of our sales team for more information - email us, or give us a call.
How secure is your online deposit process?
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We use a secured verified payment provider which utilises encrypted software protecting your card payment details. We do not store any of your card details.
What if I don’t like the car or it is not as I expected it?
I would like to amend or cancel my order
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We would like to try and help you before you amend or cancel your order, so please contact one of our sales team to discuss this further.
Can I amend my delivery and collection day after I have placed my order?
Finance
How do I get my finance settlement?
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We can help you with this. One of our business managers will be able to obtain your settlement figure.
I have some questions regarding financing my purchase, who should I speak to?
Trade-in
Can I use my trade-in as my deposit for my car purchase?
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Yes, you can use your trade-in as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your trade in, this will have to be settled as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit.
What happens if my trade-in is worth more than the car I want to purchase?
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If your car is valued more than the car you would like to purchase, and there is no outstanding finance on it, we will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.
Can I remove my trade-in from my order at any time?
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Yes, you can remove your trade-in from your order at any time prior to your vehicle handover. You will though, have to allow for any adjustment in your quotation if your trade-in was being used towards your deposit.
Can I trade-in two vehicles as part of my purchase?
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Yes, if both the vehicles are owned by you, or you have the permission of the owner to use the vehicle as trade-in. Our sales team will be able to help you in this scenario.